Effective Date: January 22, 2026

These Terms & Conditions (“Terms”) govern your use of the In-Line Renewal Solutions website (“Website”) and any related online services. By accessing or using this Website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use this Website.

Definitions

“In-Line Renewal Solutions,” “Company,” “we,” “us,” or “our” refers to In-Line Renewal Solutions and its affiliated entities. “User,” “you,” or “your” refers to any individual accessing or using this Website.

Relationship to Privacy Policy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information. By using this Website, you consent to both these Terms and our Privacy Policy.

Website Use

This Website is provided for general informational and service-related purposes only. You agree to use this Website lawfully and not to:

• Use the Website for fraudulent or unlawful purposes
• Interfere with the operation or security of the Website
• Attempt to gain unauthorized access to any systems or data
• Submit false or misleading information through forms or chat tools

No Guarantee of Service Availability or Results

Information on this Website does not guarantee product availability, pricing, response times, training outcomes, or business results. Actual services, support, timelines, and outcomes may vary based on equipment needs, contractor experience, project conditions, and other factors beyond our control.

Equipment & Training Disclaimer

Trenchless equipment, rehabilitation systems, and contractor training involve variables that cannot always be identified in advance.

Third-Party Tools and Links

This Website may integrate or link to third-party services such as analytics platforms, advertising tools, call tracking software, CRM systems, or chat providers.

Intellectual Property

All content on this Website—including text, graphics, logos, images, and layout—is the property of In-Line Renewal Solutions.

Limitation of Liability

To the fullest extent permitted by law, In-Line Renewal Solutions shall not be liable for any damages.

Indemnification

You agree to indemnify and hold harmless In-Line Renewal Solutions.

Governing Law and Venue

These Terms shall be governed by applicable laws.

Website Accessibility Statement

In-Line Renewal Solutions is committed to accessibility.

Changes to These Terms

We may update these Terms at any time.

SMS/Text Messaging Terms

By providing your mobile phone number and opting in via our website, forms, or other communications, you agree to receive SMS or text messages from In-Line Renewal Solutions regarding:

• Appointment reminders, scheduling updates, and service confirmations.
• Follow-up messages related to your inquiry, estimate, or active project.
• Occasional operational communications about your equipment, training, or renewal solutions.

Opt-Out Instructions: You may cancel SMS service at any time. To stop receiving messages, text STOP to the short code or phone number from which you received the message. After you text STOP, we will send a final confirmation message, and no further texts will be sent.

Help Instructions: For assistance, text HELP to the same number, or contact us directly through the contact information on this website.

Message & Data Rates: Message and data rates may apply to any SMS communications. These rates are determined by your mobile carrier and your individual wireless plan. Please check with your carrier for details. You are responsible for any mobile charges incurred.

Age Restriction: You must be at least 18 years old to opt in to receive SMS messages from In-Line Renewal Solutions. We do not knowingly communicate via SMS with anyone under 18.

Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.

Frequency: Message frequency may vary based on your interaction with us. We do not send marketing or promotional SMS unless you separately opt in for that purpose.

SMS/Text Messaging Privacy

When you provide your mobile phone number and opt in to receive text messages (SMS) from In-Line Renewal Solutions, the following additional privacy terms apply:

Information Collected via SMS: We collect and store your mobile phone number, your opt-in consent record, message history (including dates/times of messages you send and receive), and any information you voluntarily provide in reply to our texts (e.g., appointment confirmations, project updates, inquiry responses).

How We Use SMS Information: Information collected via SMS is used only for:

• Sending requested operational communications (appointment reminders, scheduling updates, project follow-ups)
• Responding to your HELP or support requests
• Processing opt-out requests (STOP)

NO SHARING OF SMS OPT-IN DATA (CRITICAL): Under no circumstances do we share, sell, rent, lease, or otherwise disclose your mobile phone number, SMS opt-in status, or message history to any third party, except:

• As required by law, regulation, or legal process (e.g., court order)
• To our trusted service providers who help deliver our SMS program (e.g., SMS gateway provider), but only to perform that function – they are contractually prohibited from using your data for any other purpose, including marketing.

Your SMS Privacy Rights: You have the following rights regarding your SMS data:

• Opt-out (Unsubscribe): You may stop all SMS messages at any time by texting STOP to our SMS number. Your unsubscribe request is processed immediately, and you will receive a final confirmation text. Your phone number will then be suppressed from future SMS campaigns.
• Update or Correct Information: To update the mobile number we have on file or correct any personal information associated with your SMS record, please contact us directly using the contact methods on this website.
• Access & Deletion: You may request a copy of the SMS message history we hold about you, or request that we delete your SMS opt-in record and message logs (subject to legal retention requirements). To do so, contact us with your mobile phone number.
• Help: For questions about SMS privacy, text HELP to our SMS number or contact us through the website.

Age Restriction for SMS: You must be at least 18 years old to opt in to receive SMS messages from us. We do not knowingly collect or store mobile numbers from anyone under 18 for SMS purposes.

Data Retention for SMS: We retain your mobile number and opt-in record for as long as you remain subscribed or for a reasonable period after opt-out to ensure you are not re-subscribed unintentionally. Message logs may be retained for up to 12 months, consistent with operational and legal requirements.

Message & Data Rates: Mobile message and data rates may apply to any SMS communication. You are responsible for any charges from your carrier.

Contact Information

For questions regarding these Terms & Conditions, please contact In-Line Renewal Solutions through the contact information provided on this Website.